jl029 Casino Privacy Policy

1Introduction

jl029 ("jl029," "we," "us," or "our") operates the online casino platform accessible at jl029.net (the "Platform"). We are committed to protecting the personal data of all users who access or register on the jl029 Platform, in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

This Privacy Policy ("Policy") describes how jl029 collects, uses, stores, shares, and protects personal information about you when you visit or use the Platform. It also describes the choices available to you regarding our use of your personal information and how you can access and update that information.

2Data We Collect

jl029 collects the following categories of personal data from users of the Platform:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify the 21+ age requirement)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city/municipality, province, ZIP code)

2.2 Identity Verification Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, PRC ID, Voter's ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness check images submitted during KYC verification

2.3 Financial Data

• GCash or PayMaya (Maya) mobile wallet account details
• Bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or other eligible Philippine banks
• Debit card details (card number masked; full card data is handled by our PCI-DSS compliant payment processor)
• Transaction history including deposits, withdrawals, and wager records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs
• Game play history and betting patterns

2.5 Communications Data

• Records of live chat conversations with jl029 customer support
• Email correspondence with jl029
• Feedback, survey responses, and promotional opt-in preferences

3How We Collect Data

jl029 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors; and publicly available information used for AML compliance checks.

4How We Use Your Data

jl029 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your jl029 account, including verifying your identity and age (21+).
• Service delivery: To process deposits and withdrawals, provide access to games, and deliver customer support.
• Legal compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and applicable Philippine gaming regulations.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
• Responsible gaming: To monitor gaming behavior and apply responsible gaming tools such as deposit limits, session reminders, and self-exclusion where appropriate.
• Platform improvement: To analyze usage patterns and improve the jl029 Platform's features, performance, and user experience.
• Marketing communications: To send you promotional offers, bonuses, and news about jl029 — only where you have opted in to receive such communications. You may opt out at any time.

5Legal Basis for Processing

jl029 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given explicit consent, such as for marketing communications or optional data collection.
• Contractual necessity: Where processing is necessary to perform our obligations under the Terms and Conditions you have agreed to, including account management and payment processing.
• Legal obligation: Where processing is required to comply with applicable Philippine law, including AML regulations and gaming licensing requirements.
• Legitimate interests: Where processing is necessary for jl029's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

6Data Sharing & Disclosure

jl029 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• KYC & identity verification providers: To verify your identity and age in compliance with regulatory requirements.
• Payment processors: GCash, PayMaya, and banking partners to process your deposits and withdrawals securely.
• Game software providers: To deliver game content and maintain game integrity; these providers receive only the minimum data necessary.
• Regulatory authorities: Philippine government agencies and gaming regulators, where disclosure is required by law or regulatory directive.
• Law enforcement: Where required by a valid court order, subpoena, or other legal process under Philippine law.
• Fraud prevention services: To detect and prevent fraudulent activity on the Platform.

All third-party service providers engaged by jl029 are contractually required to process personal data only on jl029's instructions and to maintain appropriate security measures consistent with the Data Privacy Act of 2012.

7Cookies & Tracking

jl029 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session state, and collect usage analytics. The following types of cookies may be set when you visit jl029:

• Strictly necessary cookies: Required for the Platform to function correctly, including maintaining your login session and remembering your language preferences. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate the Platform, which pages are visited most frequently, and where errors occur. This helps jl029 improve the Platform over time.
• Functional cookies: Used to remember your preferences and settings, such as your preferred deposit method or responsible gaming limits, so you do not need to re-enter them on each visit.
• Marketing cookies: Used to deliver relevant promotional content to you on the jl029 Platform, based on your activity and preferences. These are only set where you have consented.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl029 Platform. Strictly necessary cookies cannot be disabled as they are essential to the Platform's operation.

8Data Retention

jl029 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:

Upon expiry of the applicable retention period, jl029 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the resulting data can no longer be linked back to you and is no longer considered personal data under the DPA.

9Data Security

jl029 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the jl029 Platform is encrypted using TLS 1.2 or higher (HTTPS). You should always verify that the padlock icon is visible in your browser's address bar when using jl029.
• Encryption at rest: Sensitive personal data, including identity documents and financial information, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within jl029's systems is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: jl029 supports and encourages the use of two-factor authentication (2FA) on all player accounts to reduce the risk of unauthorized access.
• Regular security audits: jl029 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.
• PCI-DSS compliance: Payment card data is handled exclusively by PCI-DSS compliant payment processors. jl029 does not store full card numbers on its own servers.

While jl029 takes all reasonable steps to protect your personal data, no system is completely immune to security threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl029 will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

10Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl029:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jl029 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account information directly through your jl029 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl029's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jl029's overriding legal obligations.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jl029 has processed your personal data in violation of the Data Privacy Act of 2012.

11Children's Privacy

The jl029 Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine law governing casino-style gambling. jl029 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the jl029 Platform or provided personal data to jl029, please contact our support team immediately via live chat or at support@jl029.net so that we can investigate and take appropriate action.

12Changes to This Policy

jl029 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed about how jl029 is protecting your personal data. Your continued use of the jl029 Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

13Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jl029's data practices, please contact our Data Protection Officer:

• Data Protection Officer
• jl029 Casino
• Email: privacy@jl029.net
• Live Chat: Available 24/7 on the jl029 Platform

For complaints that remain unresolved after contacting jl029, you may escalate your concern to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.